Notification Templates

Accessing the Notification Template section

1. Click the  from the top menu and choose Issues from the dropdown list. 

2. Select  'Notification Template' from the left menu.

   Alternatively you can press '.' to show the quick search dialog and type 'Notification Templates' and hit <enter> to go to this menu.

3. Next, you will see the following screen:

Create your first template

To create a new template, simply press the 'Add Notification Template' button located at the top of the page. In the next screen you will see a form to edit your new template.

Make sure to fill out the template's name and add content to the HTML editor. If you wish to add any dynamic variables click the  at the top of the page to get more help on what variables you can include.

When finished click the "Save" button to save your template.

Delete, Edit or Copy a Template

After you have created a template, it will appear in the list of templates. At the right hand side of each template you can select any of the actions available. You can edit, copy or delete a template.