By default, when you create a Notification Template Scheme you can see that users in TemplateMe! are divided into three different groups:
- Licensed Users
- Unlicensed Users
- External Users
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The difference between these users are the Application Access level they have. Here you can read more about each group:
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Note that users who can use JIRA Service Desk or JIRA Software Application, have access to JIRA Core Application as a consequence
Unlicensed Users
Users who have got an account into your JIRA instance, However they haven't got permission to use at least JIRA Core Application.
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